Terms of Service

Visiting Wrld LLC Effective Date: July 26, 2026 Last Updated: July 26, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and Visiting Wrld LLC, a Michigan limited liability company ("Visiting Wrld," "we," "us," or "our").

By accessing or using our websites at visitingwrld.com, the VW Central Hub application, the VW Retreater Portal application, or any related services (collectively, the "Services"), you agree to be bound by these Terms, our Privacy Policy, our Refund and Cancellation Policy, and any additional terms incorporated by reference. Retreat bookings are additionally governed by our Retreat Booking Terms at visitingwrld.com/terms-and-conditions and the retreat agreement you sign at the time of booking.

If you do not agree to these Terms, do not access or use our Services.

2. Eligibility

You must be at least 18 years of age to use our Services or participate in our retreats. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

3. Description of Services

Visiting Wrld provides premium international fitness retreats and related services, including:

• Retreat registration and booking
• Payment processing and management
• Pre-retreat orientation and onboarding
• Retreat itineraries, schedules, and logistics coordination
• Community features and alumni engagement
• Staff and operational management tools

Our retreats are LGBTQ+ affirming experiences that welcome all participants who wish to engage respectfully in a diverse community environment.

Some features of our Services and some of our communications are assisted by artificial intelligence, as described in our Privacy Policy.

4. Account Registration and Security

4.1 Account Creation

To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials, including any personal identification numbers (PINs), passwords, or authentication codes. You agree to:

• Not share your account credentials with any other person
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activity that occurs under your account

We are not liable for any loss or damage arising from your failure to protect your account credentials.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time if we reasonably believe that you have violated these Terms, engaged in fraudulent or abusive conduct, or pose a risk to the safety of other users or our staff.

5. Retreat Participation

5.1 Booking and Payment

Retreat bookings are subject to availability. A non-refundable deposit of $500 USD is required to secure your spot. Remaining balances are payable according to the payment plan agreed upon at the time of booking. Complete payment terms are set forth in our Refund and Cancellation Policy.

5.2 Participation Requirements

By registering for a retreat, you acknowledge and agree that:

• You are physically capable of participating in fitness activities, including but not limited to strength training, cardiovascular exercise, and outdoor excursions
• You will disclose any medical conditions, injuries, allergies, or physical limitations that may affect your ability to participate safely
• You have obtained or will obtain any required travel documents (passport, visa) prior to the retreat
• You are solely responsible for obtaining adequate travel medical insurance and travel insurance
• You will comply with all applicable laws of the retreat destination country

5.3 Assumption of Risk

Participation in Visiting Wrld retreats involves inherent risks, including but not limited to:

• Physical injury during fitness activities, excursions, or water-based activities
• Risks associated with international travel, including but not limited to flight delays, cancellations, lost luggage, and travel disruptions
• Exposure to unfamiliar environments, weather conditions, wildlife, or food
• Medical emergencies in locations with limited healthcare infrastructure
• Risks inherent in group travel and communal living arrangements

BY REGISTERING FOR A RETREAT, YOU VOLUNTARILY ASSUME ALL RISKS OF INJURY, ILLNESS, DAMAGE, OR LOSS THAT MAY ARISE FROM YOUR PARTICIPATION, WHETHER OR NOT CAUSED BY THE NEGLIGENCE OF VISITING WRLD, ITS OWNERS, EMPLOYEES, CONTRACTORS, OR AGENTS.

5.4 Liability Waiver and Release

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU HEREBY RELEASE, WAIVE, AND DISCHARGE VISITING WRLD LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, VENUE OPERATORS, FITNESS INSTRUCTORS, AND AFFILIATED PARTIES (COLLECTIVELY, "RELEASED PARTIES") FROM ANY AND ALL LIABILITY, CLAIMS, DEMANDS, ACTIONS, OR RIGHTS OF ACTION, WHETHER PERSONAL TO YOU OR TO A THIRD PARTY, ARISING OUT OF OR RELATED TO YOUR PARTICIPATION IN ANY VISITING WRLD RETREAT OR USE OF OUR SERVICES, INCLUDING BUT NOT LIMITED TO:

• Personal injury, illness, or death
• Property damage or loss
• Emotional distress
• Travel delays, cancellations, or disruptions
• Actions or omissions of third-party service providers (hotels, airlines, activity operators, transportation providers)
• Conditions at retreat venues, including but not limited to facility defects, equipment malfunctions, or environmental hazards

This waiver and release applies regardless of whether such liability arises from negligence, gross negligence, or strict liability of any Released Party, to the maximum extent permitted by law.

5.5 Code of Conduct

All retreat participants must conduct themselves with respect toward fellow participants, staff, and local communities. Visiting Wrld reserves the right to remove any participant from a retreat without refund for:

• Harassment, bullying, intimidation, or threatening behavior toward any person
• Sexual misconduct or unwanted sexual advances
• Discriminatory conduct based on race, ethnicity, gender identity, sexual orientation, religion, disability, or any other protected characteristic
• Possession or use of illegal substances
• Conduct that endangers the safety of others
• Repeated violation of retreat rules or staff instructions
• Conduct that brings the retreat or Visiting Wrld into disrepute

Visiting Wrld will investigate all reported incidents. Reports may be made to any staff member or to conduct@visitingwrld.com.

5.6 Medical Emergencies

In the event of a medical emergency during a retreat, you authorize Visiting Wrld staff to seek emergency medical treatment on your behalf if you are unable to do so yourself. You acknowledge that medical care in international locations may differ from care available in the United States, and you accept responsibility for all medical expenses incurred.

6. Payments

6.1 Payment Processing

All payments are processed through Stripe, Inc. By submitting payment information, you agree to Stripe's terms of service and privacy policy. Visiting Wrld does not directly store your credit card or debit card numbers.

6.2 Payment Plans

If you elect a payment plan, you authorize Visiting Wrld to charge your designated payment method on the scheduled dates for the agreed amounts. Failed payments may result in late fees, suspension of your booking, or cancellation of your reservation, as described in our Refund and Cancellation Policy.

6.3 Currency

All prices and payments are denominated in United States Dollars (USD) unless otherwise stated.

7. Intellectual Property

7.1 Visiting Wrld Content

All content on our Services, including but not limited to text, graphics, logos, images, photographs, videos, software, and user interface design, is the property of Visiting Wrld LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise use any Visiting Wrld content without our prior written consent, except as expressly permitted by these Terms or applicable law.

"Visiting Wrld" and the Visiting Wrld logo are trademarks of Visiting Wrld LLC. You may not use our trademarks without our prior written permission.

7.2 User-Generated Content

By uploading, posting, or otherwise submitting content to our Services (including photos, videos, testimonials, and other materials), you grant Visiting Wrld a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to use, reproduce, modify, distribute, publicly display, and create derivative works from such content in connection with our Services, marketing, and business operations.

You represent and warrant that you own or have the necessary rights to grant this license and that your content does not infringe any third party's intellectual property or other rights.

You may request removal of your user-generated content at any time by contacting us at privacy@visitingwrld.com. We will remove the content within a reasonable time, except where retention is required by law or for legitimate business purposes.

7.3 DMCA

If you believe that content on our Services infringes your copyright, please notify our designated copyright agent at legal@visitingwrld.com with: (a) a description of the copyrighted work; (b) a description of where the infringing material is located on our Services; (c) your contact information; (d) a statement of good faith belief that the use is not authorized; (e) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf; and (f) your physical or electronic signature.

Upon receipt of a valid takedown notice, we will remove or disable access to the allegedly infringing material promptly. We may terminate the accounts of users who are repeat infringers. If your content is removed and you believe the removal was a mistake or misidentification, you may submit a counter-notice to the same address containing the information required by 17 U.S.C. Section 512(g)(3).

8. Disclaimers

8.1 Services Provided "As Is"

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

8.2 No Guarantees

We do not guarantee that:

• Our Services will be uninterrupted, secure, or error-free
• Any specific fitness results, weight loss, muscle gain, or body composition changes will occur
• Retreat schedules, itineraries, accommodations, or activities will not be modified due to weather, safety concerns, vendor availability, or other factors
• Information on our Services is accurate, complete, or current

8.3 Third-Party Services

Our Services may integrate with or link to third-party services (including payment processors, social media platforms, and communication tools). We are not responsible for the availability, accuracy, or practices of third-party services.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VISITING WRLD LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, OR CONTRACTORS BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES
• ANY PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR PARTICIPATION IN RETREATS OR USE OF OUR SERVICES
• ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN
• ANY INTERRUPTION OR CESSATION OF OUR SERVICES
• ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE TRANSMITTED THROUGH OUR SERVICES

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO VISITING WRLD IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100 USD).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY, AND YOU MAY HAVE ADDITIONAL RIGHTS.

10. Indemnification

You agree to indemnify, defend, and hold harmless Visiting Wrld LLC, its members, managers, officers, employees, agents, and contractors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your use of or access to our Services
• Your violation of these Terms
• Your violation of any third party's rights, including intellectual property or privacy rights
• Your participation in retreats, to the extent not covered by the liability waiver in Section 5.4
• Any content you submit to our Services

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first contact us at legal@visitingwrld.com and attempt to resolve the dispute informally for at least thirty (30) days.

11.2 Binding Arbitration

IF INFORMAL RESOLUTION IS UNSUCCESSFUL, ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS CONSUMER ARBITRATION RULES. THE ARBITRATION SHALL BE CONDUCTED IN THE STATE OF MICHIGAN. THE ARBITRATOR'S DECISION SHALL BE FINAL AND BINDING AND MAY BE ENTERED AS A JUDGMENT IN ANY COURT OF COMPETENT JURISDICTION.

11.3 Class Action Waiver

YOU AND VISITING WRLD AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN IN ARBITRATION, YOU AND VISITING WRLD EACH WAIVE THE RIGHT TO A JURY TRIAL.

11.4 Exceptions

Nothing in this section prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction for matters related to intellectual property, data security, or unauthorized access.

11.5 Opt-Out

You may opt out of the arbitration and class action waiver provisions by sending written notice to legal@visitingwrld.com within thirty (30) days of first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out.

12. Force Majeure

Visiting Wrld shall not be liable for any failure or delay in performance of its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to:

• Natural disasters (earthquakes, hurricanes, floods, volcanic eruptions)
• Epidemics, pandemics, or public health emergencies
• Government actions, travel bans, or entry restrictions
• War, terrorism, civil unrest, or political instability
• Strikes, labor disputes, or supply chain disruptions
• Airline cancellations or transportation failures
• Power outages, internet outages, or system failures

In the event a retreat is cancelled due to a force majeure event, our Refund and Cancellation Policy will apply.

13. Modifications to Terms

We may modify these Terms at any time by posting the revised Terms on our Services and updating the "Last Updated" date. Material changes will be communicated via email or in-app notification at least thirty (30) days before the changes take effect.

Your continued use of our Services after the effective date of any modifications constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using our Services.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. Subject to the arbitration provisions in Section 11, any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Wayne County, Michigan, and you consent to personal jurisdiction and venue in such courts.

15. General Provisions

15.1 Entire Agreement

These Terms, together with the Privacy Policy, Refund and Cancellation Policy, SMS Terms, and any retreat-specific agreements, constitute the entire agreement between you and Visiting Wrld regarding the subject matter hereof.

15.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

15.5 Notices

Notices to you may be sent to the email address associated with your account. Notices to Visiting Wrld should be sent to legal@visitingwrld.com.

15.6 Headings

Section headings are for convenience only and shall not affect the interpretation of these Terms.

16. Contact Us

If you have questions about these Terms, contact us:

Visiting Wrld LLC Email: legal@visitingwrld.com Phone: +1 (248) 790-0398 Mailing Address: 35954 W 13 Mile Rd, Farmington Hills, MI 48331

Last updated: July 26, 2026