Legal
Refund and Cancellation Policy
Last updated July 26, 2026
Visiting Wrld LLC Effective Date: July 26, 2026 Last Updated: July 26, 2026
1. Overview
This Refund and Cancellation Policy ("Policy") governs all retreat bookings, deposits, and payments made to Visiting Wrld LLC ("Visiting Wrld," "we," "us," or "our"). By making a payment to Visiting Wrld, you agree to the terms of this Policy.
This Policy should be read in conjunction with our Terms of Service and the retreat agreement you signed at the time of booking.
2. Deposits
2.1 Deposit Amount
A deposit of Five Hundred United States Dollars ($500.00 USD) is required to secure your spot at a Visiting Wrld retreat.
2.2 Non-Refundable Deposit
Your deposit is non-refundable. Once processed, the deposit will not be returned for any reason, including but not limited to change of mind, scheduling conflicts, inability to travel, failure to obtain a passport or visa, or personal circumstances.
2.3 Deposit as Credit
If you cancel your booking and later rebook for a future retreat within twelve (12) months of your original retreat date, your deposit may be applied as a credit toward the new booking at our sole discretion, subject to availability. This credit is not guaranteed and must be requested in writing.
3. Cancellation by You (the Retreater)
3.1 Cancellation Timeline
| Cancellation notice period (before retreat start date) | Refund of payments made (excluding deposit) |
|---|---|
| 60+ days | Full refund of payments made beyond the deposit |
| 30-59 days | 50% refund of payments made beyond the deposit |
| 15-29 days | 25% refund of payments made beyond the deposit |
| Fewer than 15 days | No refund |
3.2 How to Cancel
To cancel your booking, you must notify us in writing at jasper@visitingwrld.com or by text message to +1 (248) 790-0398. Verbal cancellations are not valid. Your cancellation is effective as of the date we receive your written notice.
3.3 No-Shows
If you fail to appear at the retreat without providing prior written cancellation notice, no refund will be issued for any payments made.
4. Payment Plan Defaults
4.1 Scheduled Payments
If you elected a payment plan, you are responsible for making all scheduled payments on the agreed-upon dates. Failed payments due to insufficient funds, expired cards, or declined transactions do not constitute cancellation.
4.2 Late or Missed Payments
If a scheduled payment fails:
- We will attempt to contact you to resolve the issue.
- You will have seven (7) calendar days from the original due date to make the payment.
- If payment is not received within seven (7) days, we reserve the right to cancel your booking. In such case, the cancellation refund schedule in Section 3.1 applies based on the date we cancel your booking, and any amounts previously paid (including the deposit) are subject to the applicable refund tier.
4.3 Remaining Balance
Your full remaining balance must be paid in full no later than thirty (30) days before your retreat start date. Failure to pay the remaining balance by this deadline may result in cancellation of your booking with no refund.
5. Cancellation by Visiting Wrld
5.1 Retreat Cancellation
In rare circumstances, Visiting Wrld may cancel a retreat due to:
- Insufficient enrollment to operate the retreat safely and effectively
- Force majeure events (see Section 6)
- Venue or logistics issues beyond our reasonable control
5.2 Refunds for Visiting Wrld-Initiated Cancellations
If Visiting Wrld cancels a retreat:
- Full refund of all payments made, including the deposit, will be issued within thirty (30) days of the cancellation announcement.
- Alternatively, you may elect to transfer your booking (including all payments made) to another available retreat within twelve (12) months.
5.3 Participant Removal
If you are removed from a retreat due to violation of our Code of Conduct (as described in our Terms of Service), no refund will be issued. You will be responsible for your own return travel arrangements and any associated costs.
6. Force Majeure
If a retreat is cancelled or materially altered due to a force majeure event (as defined in our Terms of Service), Visiting Wrld will offer you the choice of:
- A full credit toward a future retreat within eighteen (18) months; or
- A refund of all payments made, including the deposit, minus any non-recoverable costs already incurred by Visiting Wrld on your behalf (e.g., non-refundable hotel deposits, activity bookings, or group transportation costs). We will provide an itemized list of any such costs.
7. Transfer of Booking
7.1 Transfer to Another Person
You may transfer your retreat booking to another eligible person, subject to the following conditions:
- Transfer requests must be made in writing at least thirty (30) days before the retreat start date.
- The transferee must meet all eligibility requirements and complete the intake process.
- A transfer fee of $100 USD may apply.
- The transferee assumes all obligations under these Terms and our retreat agreement.
7.2 Transfer to Another Retreat
You may request to transfer your booking to a different retreat date, subject to availability. Transfer requests must be made at least thirty (30) days before your original retreat start date. One transfer is permitted without fee; subsequent transfers may incur a $100 USD transfer fee.
8. Refund Processing
All approved refunds will be processed to the original payment method within thirty (30) business days of approval. Visiting Wrld is not responsible for processing times imposed by your bank or payment provider.
If the original payment method is no longer available, we will work with you to issue the refund via an alternative method.
9. Travel Expenses
Visiting Wrld is not responsible for any travel expenses you incur in connection with a retreat, including but not limited to airfare, travel insurance, visa fees, passport fees, or incidental expenses. We strongly recommend purchasing travel insurance that covers trip cancellation, interruption, and medical emergencies abroad.
10. Disputes
If you believe you are entitled to a refund not covered by this Policy, please contact us at jasper@visitingwrld.com. We will review your request on a case-by-case basis. Our decision on refund disputes is final, subject to your right to pursue dispute resolution under our Terms of Service.
If you initiate a chargeback or payment dispute with your bank or credit card company without first contacting us, we reserve the right to contest the chargeback and provide all relevant documentation (including signed agreements, communications, and this Policy) to the payment processor.
11. Changes to This Policy
We may update this Policy from time to time. Material changes will be communicated to registered participants via email. The version in effect at the time of your booking governs your reservation.
12. Contact Us
Questions about this Policy should be directed to:
Visiting Wrld LLC Email: jasper@visitingwrld.com Phone: +1 (248) 790-0398 Mailing Address: 35954 W 13 Mile Rd, Farmington Hills, MI 48331
Last updated: July 26, 2026